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General Manager - Naumkeag

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Posted: 02/25/2015

The Trustees of Reservations
West Region

The Trustees of Reservations is one of Massachusetts’ largest non-profits and the nation’s first conservation and preservations organization. We preserve and protect places of natural, scenic and historic beauty and hold these “reservations” in “trust” for public use and enjoyment. Our passion is to improve the quality of life in the Commonwealth, using our properties and their many programs as a powerful and compelling platform to engage more residents and visitors in our mission-driven work. In addition to being an Equal Opportunity Employer, the Trustees of Reservations aim to create a thriving, inclusive workplace that values each member of our team. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.

General Manager - Naumkeag
Professional Opportunity
Stockbridge, MA
$As a full-time employee, the General Ma

Position Description:

The General Manager will develop the long term vision for Naumkeag House and Gardens and the Mission House and lead the staff and volunteers in working effectively together to achieve the vision.  While the General Manager will work with both properties, Naumkeag will be the primary focus. The GM will create and implement the vision and business plans with the direction of the Regional Director, in alignment with the Strategic Plan of The Trustees, statewide and regional objectives, and based on a thorough understanding of the historic, cultural, agricultural and natural significance of Naumkeag and its Spirit of Place. The GM will ensure the long term financial sustainability of Naumkeag through the delivery of specific goals related to engagement, stewardship, cultural resources, visitor experience, volunteers, farming, enterprise growth and general management.


The General Manager reports to the Regional Director and is a member of the West Region Management Team .This position is based in Stockbridge and will include travel across the West region and some state travel. The work schedule requires flexibility with evening and weekend commitments.




Leadership and Management:

·         Establish the vision and direction to drive property performance forward and deliver results aligned with statewide, regional and local strategies and key performance indicators. Ensure the property objectives are balanced with regard to engagement, stewardship, enterprise and conservation objectives.

·         Create and implement a property business plan identifying the resources needed.

·         Communicate the successes to key staff, volunteers and internal and external stakeholders.

·         Lead and inspire a collegial team of local, regional and statewide staff

·         Set and achieve financial targets, including stretch goals, and realize opportunities for generating income

·         Monitor and deploy resources effectively in line with the management plan.

·         Work closely with the West Region, Program Leadership, Marketing, Development and Finance to realize plans.


Engagement, Volunteers, Membership and Audience Development:

·         Create an engaging visitor experience and audience engagement plan that grows the involvement of members of The Trustees in the Berkshires region and its programs, events, and tours.

·         Champion volunteerism at Naumkeag and the surrounding properties. Ensure excellent training, management and recognition of volunteers.

·         Develop and implement a rewards program that grows membership and creates a high performing sales team.

·         Engage with the local community to promote a forward- looking culture that increases visibility and affinity with The Trustees.


Stewardship of Cultural, Natural and Agricultural Resources:

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OPen until
Until Filled

How to apply
To Apply: Candidates should submit their resume, cover letter, and salary requirements to: westregion@ttor.org No Phone Calls Please.
Cynthia Sommer

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