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Deputy Director, Museum Experience Group






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Posted: 1/24/2018

Employer
Plimoth Plantation


Position
Deputy Director, Museum Experience Group
Type
Professional Opportunity
Location
Plymouth, MA
Details
 

The DD/MEG is a senior level position that provides leadership for the Museumís living history exhibits and all MEG programs and activities - both onsite and offsite. This position is ultimately responsible for translating the Museumís guest-first commitment into engaging living history experiences, dynamic interactions with collections, and captivating interpretations of the history of Mayflower, Plymouth Colony and the Wampanoag homeland. This position functions as a departmental manager, providing budgetary and personnel oversight; is a brand ambassador for Plimoth Plantation in the community, and participates on senior leadership committees.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Program and Content Stewardship

The DD/MEG is responsible for developing, implementing, and critically assessing all content, training and programming relevant to the guest experience including Museum Theater, scripted scenarios, guided tours, experiential learning workshops, school and public programs, and community outreach efforts. The DD/MEG identifies desired outcomes, strengthens existing programs and events, and implements new initiatives to meet those goals.

  • Work cross-departmentally to create and maintain outdoor living history exhibits
  • In conjunction with the Executive Leadership Team, create marketable events and mission-related themes that guide the annual Museum calendar with a focus on key anniversaries in 2020 and 2021.
  • Align all MEG programs, events and exhibits with museum-wide strategic initiatives to ensure consistency in messaging, goals, audience and seamless delivery for staff and guests
  • Be an innovator. Craft appropriate metrics and constantly evaluate all MEG programs, events, exhibits and offerings to find new and engaging ways of increasing Museum attendance, fulfilling the Museumís mission, and enhancing the guest experience.
  • Ensure program and exhibit relevancy by developing and strengthening partnerships with stakeholders including schools, colleges and universities, community groups and peer institutions.
  • As a member of the Executive Leadership Team, provide innovative ideas and plans for how programs, sites, and historical interpretation will continue to advance the Museumís mission through the use of dynamic, progressive, and evolving 21st century technologies, buildings, research, theatrical performances, and exhibits.

Organizational Culture and Leadership
Create a positive, guest-and-Museum-focused internal culture with efficient, transparent and effective processes, providing ample room for incorporating new ideas and encouraging professional and organizational growth.

  • Support fellow Leadership Team members and non-managerial staff in their work, reinforcing the value of teamwork and healthy professional relationships.
  • Set, clearly communicate, and uphold benchmarks, standards of professionalism, performance, and progress for managers and their direct reports through both formal and informal review processes.
  • Mentor, and provide training/professional development opportunities to optimize performance and encourage professional growth. Ensure all MEG staff have the tools, training and materials to meet defined goals and advance the Museumís mission.
  • Create and ensure a safe, clean, organized, healthy, and productive workplace for all staff and volunteers.
  • Serve as a professional resource for the museum field and the wider range of interested individuals and affinity organizations. Serve on professional committees and hold memberships in museum and academic societies as appropriate.

REQUIRED SKILLS

The skills, knowledge, abilities and personal characteristics that are essential to this job are:
  • Have the ability to interpret and apply the information you learn. Capacity to analyze, synthesize and accurately discuss varied primary and secondary historical sources, both documentary and material.
  • Possess the ability to communicate with emotional intelligence and skill to a wide range of guests and colleagues alike from different cultural and social backgrounds, varying ages, language skills, and physical abilities.
  • Reliable and punctual.
  • You must be fluent in English, with excellent speaking and writing
  • You must be able to work efficiently with attention to detail, without compromising the broader goals of the organization.

EDUCATION AND EXPERIENCE

  • BA/BS in Non-Profit Management, Business Management, Entrepreneurship, Education, Educational Administration, Business Administration, History, English, Museum Studies or similar field required. (Advanced degree in one of these or a related field preferred but not required.)
  • Minimum of ten years experience and verifiable success in management in a busy, fast-paced environment focused on providing an experience for the public; preferably at a museum, park, educational, or other arts/cultural non-profit organization
  • Excellent planning, organizational, financial and administrative skills essential.
  • Programmatic leadership and demonstrated success in creating educational and entertaining experiences for guests and audiences.
  • Experience in a mentoring role.
  • Excellent problem solving and conflict resolution abilities.
  • Experience working with students, volunteers and interns is helpful.
OPen until
until filled

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